{"id":635,"date":"2024-02-22T12:59:24","date_gmt":"2024-02-22T12:59:24","guid":{"rendered":"https:\/\/ncdconnect.org\/?p=635"},"modified":"2025-07-22T13:40:34","modified_gmt":"2025-07-22T13:40:34","slug":"faqs","status":"publish","type":"post","link":"https:\/\/ncdconnect.org\/en\/faqs\/","title":{"rendered":"FREQUENTLY ASKED QUESTIONS"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-large is-resized is-style-default wp-duotone-unset-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"173\" src=\"https:\/\/ncdconnect.org\/wp-content\/uploads\/FAQ-page-Header-Banner-EN-1024x173.png\" alt=\"\" class=\"wp-image-1335\" style=\"width:1235px;height:auto\" srcset=\"https:\/\/ncdconnect.org\/wp-content\/uploads\/FAQ-page-Header-Banner-EN-980x166.png 980w, https:\/\/ncdconnect.org\/wp-content\/uploads\/FAQ-page-Header-Banner-EN-480x81.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\" style=\"font-size:25px;font-style:normal;font-weight:300\">Frequently Asked Questions About Using NCDconnect<\/h1>\n\n\n\n<p>Whether you&#8217;re a new user or a long-time member, our goal is to provide you with the information you need to make the most of your experience on NCDconnect.<\/p>\n\n\n\n<p>Browse through the categories below to find the answers you&#8217;re looking for. If you can&#8217;t find what you need or have additional questions, please feel free to contact our support team. We&#8217;re here to help!<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Thank you for being a part of the NCDconnect community.<\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\t\t\t<div class=\"wp-block-uagb-post-grid uagb-post-grid  uagb-post__image-position-top uagb-post__image-enabled uagb-block-b19bea14     uagb-post__items uagb-post__columns-3 is-grid uagb-post__columns-tablet-2 uagb-post__columns-mobile-1 uagb-post__equal-height\" data-total=\"1\" style=\"\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<h4 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/ncdconnect.org\/en\/general-questions\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">GET STARTED<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class='uagb-post__text uagb-post__excerpt'>\n\t\t\t\t\tMore on eligibility, QA, portfolio scope, and resources. \t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"uagb-post__text uagb-post__cta wp-block-button\">\n\t\t\t\t<a class=\"wp-block-button__link uagb-text-link\" style=\"\" href=\"https:\/\/ncdconnect.org\/en\/general-questions\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Read More<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<h4 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/ncdconnect.org\/en\/buyers\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">FAQ FOR BUYERS<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class='uagb-post__text uagb-post__excerpt'>\n\t\t\t\t\tMore on registration, basket, and order management.\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"uagb-post__text uagb-post__cta wp-block-button\">\n\t\t\t\t<a class=\"wp-block-button__link uagb-text-link\" style=\"\" href=\"https:\/\/ncdconnect.org\/en\/buyers\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Read More<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<h4 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/ncdconnect.org\/en\/suppliers\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">FAQ FOR SUPPLIERS<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class='uagb-post__text uagb-post__excerpt'>\n\t\t\t\t\tMore on eligibility, registration, and market-access. \t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"uagb-post__text uagb-post__cta wp-block-button\">\n\t\t\t\t<a class=\"wp-block-button__link uagb-text-link\" style=\"\" href=\"https:\/\/ncdconnect.org\/en\/suppliers\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Read More<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<p>Do you have a question that was not addressed here? Please email us directly at <a href=\"mailto:ncd@idafoundation.org\" target=\"_blank\" rel=\"noreferrer noopener\">ncd@idafoundation.org<\/a>  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions &#8211; NCDconnect <\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"<!-- wp:image {\"id\":1250,\"width\":\"1079px\",\"height\":\"auto\",\"sizeSlug\":\"large\",\"linkDestination\":\"none\",\"align\":\"center\",\"style\":{\"color\":{\"duotone\":\"unset\"}},\"className\":\"is-style-default\"} -->\n<figure class=\"wp-block-image aligncenter size-large is-resized is-style-default\"><img src=\"https:\/\/ncdconnect.org\/wp-content\/uploads\/FAQ-Banner_NCDconnect-1024x173.png\" alt=\"\" class=\"wp-image-1250\" style=\"width:1079px;height:auto\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:spacer {\"height\":\"20px\"} -->\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Whether you're a new user or a long-time member, our goal is to provide you with the information you need to make the most of your experience on NCDconnect.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Browse through the categories below to find the answers you're looking for. If you can't find what you need or have additional questions, please feel free to contact our support team. We're here to help!<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Thank you for being a part of the NCDconnect community.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:spacer {\"height\":\"27px\"} -->\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:uagb\/post-grid {\"btnBorderTopWidth\":1,\"btnBorderLeftWidth\":1,\"btnBorderRightWidth\":1,\"btnBorderBottomWidth\":1,\"btnBorderTopLeftRadius\":5,\"btnBorderTopRightRadius\":5,\"btnBorderBottomLeftRadius\":5,\"btnBorderBottomRightRadius\":5,\"btnBorderStyle\":\"none\",\"btnBorderColor\":\"\",\"overallBorderTopWidth\":1,\"overallBorderLeftWidth\":1,\"overallBorderRightWidth\":1,\"overallBorderBottomWidth\":1,\"overallBorderTopLeftRadius\":1,\"overallBorderTopRightRadius\":1,\"overallBorderBottomLeftRadius\":1,\"overallBorderBottomRightRadius\":1,\"overallBorderColor\":\"#fcb900\",\"overallBorderHColor\":\"\",\"block_id\":\"b19bea14\",\"categories\":\"31\",\"postsToShow\":3,\"displayPostDate\":false,\"displayPostComment\":false,\"hideTaxonomyIcon\":false,\"bgColor\":\"#001a70\",\"titleColor\":\"#ffffff\",\"excerptColor\":\"#fefefe\",\"ctaBgColor\":\"rgba(79,153,176,0.68)\",\"ctaFontFamily\":\"Merriweather Sans\",\"ctaLoadGoogleFonts\":true,\"paddingBtnTop\":10,\"paddingBtnBottom\":10,\"paddingBtnRight\":10,\"paddingBtnLeft\":10,\"excerptBottomSpace\":14,\"paginationMarkup\":\"empty\"} \/-->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Do you have a question that was not addressed here? Please email us directly at <a href=\"mailto:ncd@idafoundation.org\" target=\"_blank\" rel=\"noreferrer noopener\">ncd@idafoundation.org<\/a>  <\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-635","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"et-pb-post-main-image":false,"et-pb-post-main-image-fullwidth":false,"et-pb-portfolio-image":false,"et-pb-portfolio-module-image":false,"et-pb-portfolio-image-single":false,"et-pb-gallery-module-image-portrait":false,"et-pb-post-main-image-fullwidth-large":false,"et-pb-image--responsive--desktop":false,"et-pb-image--responsive--tablet":false,"et-pb-image--responsive--phone":false},"uagb_author_info":{"display_name":"Callie Weber","author_link":"https:\/\/ncdconnect.org\/en\/author\/callie\/"},"uagb_comment_info":0,"uagb_excerpt":"Frequently Asked Questions - NCDconnect","_links":{"self":[{"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/posts\/635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/comments?post=635"}],"version-history":[{"count":40,"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/posts\/635\/revisions"}],"predecessor-version":[{"id":2471,"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/posts\/635\/revisions\/2471"}],"wp:attachment":[{"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/media?parent=635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/categories?post=635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ncdconnect.org\/en\/wp-json\/wp\/v2\/tags?post=635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}